Nexus: what to write The wording of the messages a buyer has to compose

A reference site. Not the market, not connected to it, and it cannot pass a message to anybody.

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Nexus market mirrors

nexusb2l7fmqnefwphyy7m5zjhlkytlbo7qbb5lu5dlczr3azgii2gyd.onion
nexusma2iegzo7atzwbrwxhcdopyri3vare2twibldnlc3txqjdeb5yd.onion
nexusabcdpvtnivv6owtqjkvd22k5x3hlpofkgjqjmgzltlde6mwe2qd.onion

Published as supplied. Nothing here is monitored, so this is not a claim that any of them opens right now.

Asking if it has shipped

The most sent message in this whole subject and the one with the lowest information return. Worth sending once, at the right moment, in a form that does not make you the fourth person to ask that hour.

What you want out of it

A date. Not reassurance and not a status word. The order page already carries a status word and it is typed in by a person, so asking for it again by message gets you the same unverified claim in a different font.

What the vendor sees

The message they get most. Most of them arrive before anything could reasonably have happened, so there is a habit of answering them with a soothing line rather than a fact. A question that can only be answered with a date breaks that habit, because a soothing line does not fit the shape of it.

Weak versionexample written for this site
Quoting: the version most people send

any update? just checking in on my order, has it gone out yet? thanks

Strong versionexample written for this site
Quoting: the version that works better

Order 4417, placed on the second. Has it gone out, and if so roughly which day. Not chasing, I just want to know which date I am counting from.

The weak one can be answered with the word soon, which costs the vendor nothing and tells you nothing. The strong one names the order, names the date it was placed and asks for a date back, and the last sentence removes the pressure that would otherwise make a vague answer the easy option.

When it is worth sending

  • Not in the first few days. Nothing has happened and you will have spent the question.
  • Around the middle of the window, once. That is the point where an answer changes what you do next.
  • Not again after that. A second one before the window closes reads as chasing, and it goes into the thread that an arbitrator reads later.

What happens next

A date, a vague line, or silence. All three are useful. A date lets you count. A vague line tells you dates are not on offer here. Silence is normal for most of a window and only starts to mean something once the window has closed, which is covered on chasing an order.

What a status word is worth

Order states are typed in by a person, not observed by anything. Shipped means somebody clicked shipped, which may have happened before, after or instead of a parcel moving. A state that has not changed for days usually means nobody touched the page, and neither reading is evidence about where anything physically is.

What to do with a soothing answer

Write down the date you got it and leave it. A vague reply is not a lie and it is not a warning sign on its own, it is just an answer with no information in it. What matters is whether the next date passes with the same kind of reply, and you can only notice that if the first one was written down.

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