Nexus: what to write The wording of the messages a buyer has to compose

A reference site. Not the market, not connected to it, and it cannot pass a message to anybody.

Home Before you order While you wait When it goes wrong In a dispute Afterwards Every message Addresses The skeleton What to leave out Timing Questions
HomeAfterwardsAnswering a request to change feedback

Nexus market mirrors

nexusb2l7fmqnefwphyy7m5zjhlkytlbo7qbb5lu5dlczr3azgii2gyd.onion
nexusma2iegzo7atzwbrwxhcdopyri3vare2twibldnlc3txqjdeb5yd.onion
nexusabcdpvtnivv6owtqjkvd22k5x3hlpofkgjqjmgzltlde6mwe2qd.onion

Published as supplied. Nothing here is monitored, so this is not a claim that any of them opens right now.

Answering a request to change feedback

Sooner or later somebody asks, usually politely and usually with something attached. It is worth thinking about once, in advance, rather than deciding while an offer is sitting in front of you.

What is being bought

Not your opinion. The record that the next reader uses. If a factual review can be removed for a partial refund, every review on that page becomes a price rather than a report, and the next person is reading something that has been paid for without knowing it.

When it turns out to be wrong. If the parcel arrives late, or you had the dates confused, or the problem was at your end, then correcting it is not a favour to anybody, it is accuracy. Edit it to say what actually happened, including that you had it wrong, and do that whether or not anything was offered.

Weak versionexample written for this site
Quoting: the version most people send

ok, if you send the refund ill take it down, no hard feelings

Strong versionexample written for this site
Quoting: the version that works better

I will update it if something in it is factually wrong. Tell me which part and I will check it against my notes.

I am not going to remove an accurate review in exchange for a refund, and that is not aimed at you.

The weak one sells the record and, worse, tells the vendor that this works, which guarantees the next buyer gets the same offer. The strong one leaves the door wide open for a genuine correction, closes the other one, and does it without any accusation.

If they escalate

Some do. Repeat the same sentence, word for word, and stop replying after the second time. Repeating yourself unchanged is the cheapest way to show the answer is not moving, and it produces a much shorter exchange than trying to explain yourself again in different words.

When it crosses a line

If a request to change feedback is tied to a refund you are already owed from a dispute, that is a different thing and worth reporting, because it uses a settled process as leverage in an unsettled one.

What it does to the page

If an accurate review can be bought back, every review on that page becomes a price rather than a report, and the next reader is looking at something that was paid for without knowing it. That is a small harm spread across strangers, which is exactly the kind people agree to without noticing.

The one honest edit

If part of it turns out to be wrong, correct it, and correct it whether or not anything was offered. Say what you got wrong rather than quietly editing it away. A review that visibly corrects itself is worth more than one that was right first time, because a reader can see the person writing it cares which version is true.

HomeAfterwardsAnswering a request to change feedback

Every page on this site