Nexus market mirrors
nexusb2l7fmqnefwphyy7m5zjhlkytlbo7qbb5lu5dlczr3azgii2gyd.onionnexusma2iegzo7atzwbrwxhcdopyri3vare2twibldnlc3txqjdeb5yd.onionnexusabcdpvtnivv6owtqjkvd22k5x3hlpofkgjqjmgzltlde6mwe2qd.onionPublished as supplied. Nothing here is monitored, so this is not a claim that any of them opens right now.
The skeleton
Thirty three pages here use the same five headings. That is not a template for its own sake. Each heading exists because a specific kind of message keeps failing in a specific way, and the heading is the question that catches it.
The five parts
- What you are trying to achieveAlmost always narrower than it feels. One reply, one date, one number, or a record that exists afterwards.
- What lands on the other endYour words, minus your context, read by somebody with a queue and no memory of you.
- Weak and strong, side by sideTwo versions of the same message, quoted. The weak one first, because that is the one you were about to send.
- What to leave outThe material that felt necessary while typing and does nothing for you once it is read by somebody else.
- What happens nextWhat the message sets in motion, including the cases where the honest answer is nothing.
Why that order
Aim first because most bad messages are not badly written, they are aimed at nothing. Somebody sits down to write about a late parcel without having decided whether they want a date, a refund or an apology, and the message ends up asking for all three in a way that cannot be answered.
The other end second because knowing your aim is not enough if you imagine the wrong reader. Everybody writing a complaint pictures somebody reading it carefully. Nobody reads it carefully. Picturing the real reader changes the first sentence, and the first sentence is most of the message.
The pair third because at that point you can see the difference rather than be told about it. Advice about clarity slides off. Two blocks of text next to each other do not.
Leaving out comes fourth because it is a cutting job and cutting is easier once something exists. What happens next comes last because it sets the expectation, and a wrong expectation is what makes people send the second message that undoes the first.
Using it on a message that is not here
The site does not cover everything. When you have to write something that has no page, the skeleton still works as a checklist, and it takes about a minute.
- Write the aim as one sentence starting with the words I want. If it needs the word and, you have two messages.
- Write the first line of the message and read it as somebody with forty unread items. Does it survive four seconds.
- Write it badly on purpose, then write it again. The second version is almost always the one to send, and the first one shows you what you were tempted by.
- Delete every sentence that does not serve the aim. Feelings, history, justification, and anything that starts with the word obviously.
- Decide what a reasonable reply looks like and how long you will wait for it, before you send. Write that down.
What the skeleton does not fix
| Problem | Whether wording helps |
|---|---|
| A vendor who has stopped reading anything | No. Nothing you write reaches somebody who is gone |
| A claim you cannot support | No. A better sentence around an unsupportable claim is still unsupportable |
| A decision that was already made | Rarely. Wording moves borderline cases, not settled ones |
| A message aimed at nothing | Yes, and this is most of them |
| A message aimed at the wrong reader | Yes, and it is the cheapest fix on the list |
The honest claim
The site is about wording and only about wording. It does not claim that a well written message gets money back, and pages that could imply that say so directly. What better wording reliably does is stop you losing arguments you should have won.
Where to start
If you are mid problem, go to the stage you are in: before you order, while you wait, when it goes wrong, in a dispute or afterwards. If you are reading in advance, what to leave out is the page that changes the most messages.
Questions people ask about this
Why show a weak version at all?
Because that is the one about to be sent. Being told what good looks like does not stop anybody writing the bad one, and seeing the bad one written down does.
Are the example messages real?
No. Every example on this site was written for this site. None is quoted from a person, an order or a vendor.